When your washing machine makes clicking noises but refuses to start the cycle, it’s more than just an inconvenience—it’s a signal that something is wrong in its startup mechanism. These clicking sounds are often your washer’s way of communicating that it’s trying to initiate a process, but a safety or electrical issue is stopping it. The two most common culprits behind this problem are a faulty door lock mechanism or a defective relay on the control board. Understanding how these components work and what to do when they fail can save you time, frustration, and money.

Why Your Washer Clicks but Doesn’t Start

Clicking sounds during startup are typically caused by the washer attempting to engage a locking mechanism or activate the control system. Modern washing machines are designed with safety interlocks that prevent the drum from spinning or water from filling if the door is not securely closed. If the lock fails to engage properly or if the relay controlling power to the motor or door system malfunctions, the machine will keep trying—resulting in repetitive clicking but no actual start.

Common Cause #1: Faulty Door Lock Mechanism

The door lock (or lid lock on top-load washers) ensures that the machine remains sealed during operation. It communicates with the control board to confirm that the door is safely closed before the cycle begins. If the lock switch, actuator, or wiring inside the mechanism fails, the washer won’t start even if the door appears shut.

Symptoms of a Faulty Door Lock:

• Repeated clicking before the cycle begins. 
• The door won’t lock or unlock properly. 
• Error codes related to door lock failure (often displayed as “dE” or “F22,” depending on the brand). 
• The machine’s lights turn on, but no cycle begins. 

Possible Causes:

• Mechanical wear or broken latch. 
• Loose or burnt electrical connectors. 
• Moisture damage inside the lock assembly. 

Solution:
In many cases, the door lock can be tested with a multimeter to check for continuity. If it shows no continuity, it’s time for a replacement. A trained technician can safely disassemble the front panel, replace the defective lock, and ensure the connections are properly sealed.

Common Cause #2: Relay or Control Board Issue

If the door lock is functioning correctly, the problem may lie within the control board or its relays. Relays are small switches on the control board that regulate power flow to different components—motor, pump, or heater. When one of these relays fails or burns out, the machine may attempt to start but can’t complete the circuit. This often leads to audible clicking as the relay tries and fails to engage.

Symptoms of a Faulty Relay or Control Board:

• Clicking sounds with no drum movement or water intake. 
• The washer powers on but doesn’t start any cycle. 
• Intermittent functionality—the washer may start one day and fail the next. 
• Burn marks or a burnt smell from the control board area. 

Solution:
Diagnosing relay or board issues requires professional inspection. Technicians use testing equipment to measure voltage flow and confirm whether the relay is functioning. If the board is damaged, it usually needs replacement rather than repair.

Other Possible Causes

While the door lock and relay are the most common sources of clicking without action, other issues can also contribute:

• Faulty Start Switch: If the start button or switch fails, the signal to begin a cycle doesn’t reach the control board. 
• Power Supply Issues: Loose connections or voltage fluctuations can prevent the washer from fully starting. 
• Motor Problems: In rare cases, a motor that’s locked or burned out may cause clicking as the control board attempts to start it unsuccessfully. 

Preventing Future Issues

• Avoid Slamming the Door: Excessive force can damage the lock mechanism over time. 
• Keep the Lock Area Clean: Regularly wipe down the rubber seal and latch to prevent debris or detergent buildup. 
• Address Electrical Issues Early: If you notice flickering lights, buzzing, or clicking sounds, schedule maintenance before a full breakdown occurs. 
• Regular Professional Check-ups: Technicians can detect early signs of relay wear or wiring corrosion before they cause major issues. 

Why Professional Repair Is the Best Solution

Modern washing machines integrate complex electrical systems with safety locks and sensors. Attempting to repair them without proper training can be risky and may lead to further damage. Professional technicians have the diagnostic tools to pinpoint the exact issue—whether it’s a faulty door lock, damaged wiring, or a defective control board—and perform repairs safely and efficiently.

If your washing machine makes clicking sounds but won’t start, don’t ignore it. This issue can quickly escalate into more serious electrical problems. The experienced technicians at Chula Vista Appliance Repair Company specialize in diagnosing and repairing washer start-up failures of all kinds.

Call Chula Vista Appliance Repair Company today for fast, professional washing machine repair services in your area. Our team will ensure your appliance runs smoothly again—saving you time, hassle, and costly replacements.

Contact us

(619) 880-5508