LG washing machines with Direct Drive technology are known for their reliability, quiet operation, and high performance. However, even the best appliances can develop faults over time. One of the common issues users face is an unusual noise during the spin cycle, even when the motor is working perfectly. This often points to a worn-out drum spider — also called the drum cross or drum support arm.
In this article, we’ll break down what causes this issue, how to identify it, and why it’s crucial to act fast. Plus, we’ll explain how Chula Vista Appliance Repair Company can help you get your LG washer back in top shape.
Understanding Direct Drive Technology
LG’s Direct Drive motor system eliminates belts and pulleys, directly attaching the motor to the drum. This reduces noise, vibration, and wear — in theory. But if a noise appears during the spin cycle and you’re sure the motor is still functioning well, it likely means something else is at play.
A grinding or banging sound during spin, especially when the washer is loaded, often signals mechanical wear inside the drum assembly.
What Is the Drum Cross and Why It Fails
The drum spider, also known as the crosspiece, is a three-armed aluminum structure mounted at the back of the drum. It connects the inner drum to the shaft that turns it. Over time, this part can corrode and weaken, especially if you regularly use hot water or live in an area with hard water.
When the spider starts to degrade:
- The drum may wobble during spinning
- Loud banging or grinding noises appear
- Vibrations become excessive
- You may notice uneven loads or the washer walking
Despite the motor functioning normally, a worn drum cross makes spinning noisy, ineffective, and potentially damaging to other internal components.
How to Confirm It’s the Drum Cross
While it’s tempting to diagnose based on sound alone, here are signs that specifically point to the drum spider:
- The noise occurs only during the spin cycle, not wash or rinse
- You can manually move the inner drum and feel looseness
- If you disassemble the washer (which we do not recommend for non-professionals), you’ll likely see corrosion or cracking on the spider arms
Why You Shouldn’t Delay Repairs
Continuing to use a washer with a worn drum cross is risky. The wobbling drum can damage other parts like the drum seal, outer tub, or bearings. Eventually, it could cause a complete failure of the drum assembly — leading to a much more expensive repair.
Early repair helps:
- Avoid further damage to the tub and motor
- Extend the lifespan of your washer
- Maintain energy and water efficiency
Professional Help Is Key
Replacing a drum spider involves full disassembly of the washer, including removing the drum and often splitting the outer tub. It’s not a job for amateurs — improper handling can cause water leaks or alignment issues.
This is where Chula Vista Appliance Repair Company comes in. Our experienced technicians:
- Diagnose the issue accurately
- Use genuine LG parts
- Perform precise drum spider replacements
- Test the washer to ensure quiet and smooth operation
We understand the internal structure of LG Direct Drive washers and have the tools and knowledge to repair them quickly and correctly.
Call Chula Vista Appliance Repair Company Today
Don’t let a noisy washer disturb your home. If your LG Direct Drive machine makes unusual sounds during spin — especially with a working motor — it’s time to act. Let us take care of it professionally.
Call Chula Vista Appliance Repair Company now and schedule a service. Reliable, fast, and affordable appliance repair is just a phone call away.
Contact us
(619) 880-5508