Causes of the door lock and their elimination
Whatever the root cause of the lock, remember that it is strictly forbidden to try to unlock the door by force. This is fraught with the fact that you can get an electric shock or the washing machine will need expensive repairs or a complete replacement. Let’s look at the main causes.
Reason #1 – Auto-lock at the end of the wash
The automatic lock is necessary to avoid injury to humans and damage to appliances. When the cycle ends, the hatch will automatically open.
But often the user is faced with the situation that after stopping the drum to get the things is not possible – the door does not yield in any way. This is not a malfunction at all, just immediately after the end of the washing cycle the door does not open. In such a situation you should wait for 1-3 minutes, the duration depends on the washing machine model.
If such a situation occurs, do not even try to pull or tug the door – thus you will not solve the problem, but only break the hatch. You should wait for a characteristic click or tune, then the door itself will open.
Reason #2 – Software Failure
Failure in the washing machine program, unfortunately, is not uncommon. It happens for a number of reasons: due to voltage fluctuations, frequent power outages, and lack of water. Let’s consider in more detail the order of actions depending on the factor that led to the blockage.
#1. Lack of light. The unit should be switched off immediately. Wait until the electricity is turned on, connect the device to the mains and run the spin and rinse, then the machine will turn off in working mode when the cycle is completed.
If there is no light for a long time, it makes sense to independently drain the water through the hose on the back of the machine, preliminarily de-energizing it. In this case, the door will open itself.
#2. Circuit board failure. It is necessary to turn off the machine by holding the ON/OFF button, and then unplugging the cord from the socket.
You can reconnect the device to the mains after 30 minutes, during this time the machine has time to perform a reset.
#3 The water has been disconnected. It is necessary to disconnect the device, wait until the water appears, and then connect the washing machine again.
Reason #3 – problems with the lock
Most models of washing machines have an option that allows you to protect the appliances from the encroachment of a growing up heir. It is the one that can cause the door to lock.
The “Child lock” function is activated. To disable this program, you can refer to the manual – there is a prescribed algorithm for enabling/disabling this mode specifically for your model of machine. Or just hold down the “Start” button for 5-10 seconds and the door will unlock automatically.
Breakage of the lock. The fact that all machines, without exception, are equipped with a physical mechanism that locks the door. And it can break. If the error code reports that the problem is in the failed lock and there is no water in the tank, you should forcibly open the door.
This can be done in two ways:
Unplug the washer. Take a rope or a very thick thread. Gently pull it between the door and the body of the machine. After these actions there will be pressure on the tab of the lock, it will be released from the lock, and the door will gently swing open.
After de-energizing the machine, remove the top cover. Find the lock (use a flashlight), and to make it easier to get to the door, tilt the washing machine slightly toward you. Then gently press the hook with your finger or a screwdriver. After a click, the hatch will swing open.
Whether you can find the breakdown on your own or at some stage of the search, calling a handyman is up to you. Not only that in the absence of experience disassembly and assembly of washing machines is better to limit the external examination and search for simple damage, and then call our master. Chula Vista Appliance Repair Company is proud to offer efficient washing machine repair services in and around San Diego County. Our team of experts is well-equipped and ready to handle all types of washing machine repairs, no matter how complicated they are. We strive to provide excellent repairs using only high-quality replacement parts backed by a manufacturer’s warranty, so you can rely on a washing machine repair technician to fix the problem and make sure your machine will work properly for a long time.